Not fit for purpose
Useless as a lighting fixture. No manual override of the sensor. Nowhere in the description on the web is this mentioned.
I ordered and received this thing and on the front page in bold type and underlined is the warning NO MANUAL OVERRIDE.
Requested a refund, returned it and no refund received.
I should have looked at the bad reviews on Product Review, faulty, wrong not fit for purpose or defective products received... you are on your own.
Highly recommend NOT using The Lighting Outlet.
| Product Quality |
Rated 1 out of 5
|
|---|---|
| Delivery Speed |
Rated 1 out of 5
|
| Overall Experience |
Rated 1 out of 5
|
The Lighting Outlet
Hi Steve,
Thank you for sharing your feedback regarding your experience with The Lighting Outlet. We understand your frustration regarding the lack of manual override for the sensor lights you purchased.
It's important to note that not all sensor lights come with a manual override feature, and if the product specifications do not explicitly mention it, it shouldn't be assumed that it is included. As an online retailer, we strive to provide accurate and detailed information about the products we sell, but we can only state what features they do have, rather than what they don't.
To avoid any misunderstandings in the future, we recommend reaching out to the company directly before making a purchase if you have any doubts or specific requirements. They can provide you with the most up-to-date information regarding product features and help you make an informed decision.
Regarding the refund issue, I can see the credit has been applied and sent you.
We appreciate your feedback and will take it into consideration to improve our product descriptions and customer service. We value our customers and their satisfaction is our top priority.
Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
The Lighting Outlet